As a valued member of our Dan Grobler Biokinetics patient community, we appreciate the trust you place in us and want to inform you about how we are addressing the coronavirus (COVID-19) situation.
We are closely monitoring events in our local community and continuously updating our policies and protocols as a result of new information.
Please know that our office is following all recommended guidance from public health authorities, including best practices for hygiene, infection control and medical professional team health. We feel confident in our
ability to continue seeing patients and providing primary care according to the Tradition of Quality Care that you have come to expect and deserve.
Our highest priority is to keep all of our patients and staff as safe as possible.
Therefore, we will be asking these screening questions when entering the reception area. Notably, all patients need to consider these questions prior to coming to the Biokinetics office:
Have you traveled to a COVID-19 affected geographic area within 14 days of symptom onset? (China, Iran, S. Korea, Europe, cruise ship or any high risk sites in U.S.)
Have you had close contact with a person who traveled to high risk sites or has COVID-19?
Do you have fever and respiratory symptoms such as cough or shortness of breath?
If you answered yes to any of the above questions, please call Dan Grobler Biokinetics so that we can discuss with how best to take care of you.
Should you arrive at the office and meet these criteria, you will be asked to return to your vehicle and to call our office for a telephone assessment so that we do not expose other patients and staff.
This effort will help determine whether you should be seen in a treatment setting that is better equipped for this situation.
Our Biokineticists, staff and answering services are available 24 hours a day.
If you have any questions about this notification or your upcoming appointment, call our office on +44(0)75 137 7135.
Thank you for your continued trust and loyalty as we work together to fight this virus.
Dan Grobler Biokinetics Team
A Tradition of Quality Care